What are the production and customisation lead times for custom rugby kits?+
Most custom rugby orders move from approved design to delivery in 12-18 production days. The 3D configurator produces production-ready files quickly, and your dashboard tracks approvals, production, packing, and shipment milestones in real time. If you need a tighter timeline for a tour, finals weekend, or launch event, we can scope priority production and faster freight options before checkout.
How sustainable are your materials for rugby apparel?+
We offer recycled performance fabrics, PVC-free numbering, and lower-impact packaging options for many rugby products. Compliance references such as OEKO-TEX Standard 100, GRS, and bluesign can be shared for club, school, or sponsor review. If you need specific material requirements for training wear, travel gear, or supporter merchandise, add them in the configurator and we will surface compatible options.
Can I upload my own logo files and sponsor marks for rugby gear?+
Yes. Upload vector logos, sponsor marks, and mascots directly into the configurator and place them across jerseys, shorts, training tops, bags, and supporter products. The system checks file quality, prepares production-ready layers, and keeps approvals in one shared timeline. You can also lock Pantone, RGB, or HEX values so club colours stay consistent across every rugby product.
How does the AI 3D configurator support rugby teams?+
The AI 3D configurator helps rugby teams manage numbering, sponsor placement, collar options, hoop or panel treatments, and staffwear from one workspace. You can start from a prompt, upload reference art, or reuse a previous kit, then review photoreal renders on desktop or mobile before approval.
Do you handle international shipping for custom rugby programmes?+
Yes. We ship custom rugby apparel internationally with tracked courier options, customs support, and delivery planning for tours, tournaments, and multi-team orders. Orders can be grouped by squad, age grade, or travel party, and reserve stock can be planned when you expect late roster changes.
What is your policy on returns or fit adjustments for rugby orders?+
Because custom rugby gear is made to order, standard returns do not apply. We reduce fit risk with size curves, measurement guidance, fit-kit sampling, and clear proof approvals before production. If a roster change or sizing issue occurs after sign-off, we can prioritise a remake or replacement path to keep the team consistent.